Frequently Asked Questions
Everything you need to know about your Coco de Mer experience.
How do I choose the correct size?
We provide a comprehensive size guide on each product page. If you are between sizes, we recommend referring to our specific measurements for the most accurate fit.
What is your shipping policy?
We offer worldwide shipping with tracked delivery. Orders are typically processed within 24-48 hours, and delivery times vary based on your location and selected shipping method.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with all tags and hygiene seals intact.
Are your products ethically sourced?
Yes, we are committed to sustainability and ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and high-quality material sourcing.
How should I care for my garments?
To maintain the longevity of your fashion pieces, we recommend hand washing in cold water or using a delicate machine cycle in a laundry bag. Always air dry away from direct sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.